Tuesday, March 10, 2020

Verbal Noun - Definition and Examples

Verbal Noun s A noun that is derived from a verb (usually by adding the suffix -ing) and that exhibits the ordinary properties of a noun. For example, in the sentence His firing of William was a mistake, the word firing functions as a verbal noun (A Comprehensive Grammar of the English Language, 1985). As Sidney Greenbaum notes in The Oxford Companion to the English Language (1992), Verbal nouns contrast with deverbal nouns, that is, other kinds of nouns derived from verbs, such as attempt, destruction, and including nouns ending in -ing that do not have verbal force: building in The building was empty. They also contrast with the gerund, which also ends in -ing, but is syntactically a verb.In traditional grammar, the expression verbal noun has often been treated as a synonym for gerund, but both terms are out of favour among some modern grammarians (Oxford Dictionary of English Grammar, 2014). Examples and Observations: The atmosphere at home had become difficult as we approached our opening of the Shrew.(Sian Phillips, Public Places. Faber Faber, 2003)His acting  the part of Othello was distinguished by a breadth and grandeur that placed it far beyond the efforts of other actors.Even in fiction, the Joads misery is best captured in vignettes: Mas colloquies with Rose of Sharon, the rollicking dance at the government camp, Uncle Johns sending the dead baby down the river, images easily translated into film.  (Susan Shillinglaw, Introduction to A Russian Journal by John Steinbeck. Penguin, 1999)Margureitte Radcliffes afternoon testimony was taken up with her typing of the confession, the choice of paper, the crossed-out portions, the manner in which she had inserted the paper into the typewriterall questions from Andy Weathers.  (Ann Rule, Everything She Ever Wanted. Simon Schuster, 1992)The building of the British Empire may be said to have begun with the ascent of Queen Elizabeth to the thr one.   The dead might as well try to speak to the living as the old to the young.  (Willa Cather, One of Ours, 1922) Nominal Qualities of Verbal Nouns Though derived from a verb, a verbal noun is strictly a noun, and it exhibits nominal properties: it takes determiners like the and this, it permits adjectives (but not adverbs), it permits following prepositional phrases (but not objects), and it can even be pluralized if the sense permits. Example: In football, the deliberate tripping of an opponent is a foul. Here the verbal noun tripping takes the determiner the, the adjective deliberate and the prepositional phrase of an opponent, but it exhibits no verbal properties at all. In other words, tripping, in this case, is a perfectly ordinary noun, behaving just like any other noun, with no verbal properties in sight. Compare the last example with one involving the unremarkable noun attack: In football, a deliberate attack on an opponent is a foul.  (R.L. Trask, Mind the Gaffe! Harper, 2006) -ing Forms English . . . has a verb plus -ing form, rare in the multiplicity of its functions and in its complexity. No two grammars appear to agree on the appropriate terms for these forms: gerund, verb noun, verbal noun, participial clause, participial adjective, present participle, deverbal adjective, deverbal noun. Moreover, often one or another of its uses is omitted.  (Peter Newmark, Looking at English Words in Translation. Words, Words, Words: The Translator and the Language Learner, ed. by Gunilla M. Anderman and Margaret Rogers. Multilingual Matters, 1996) Gerunds and Verbal Nouns Gerunds are defined by two properties, the first making them verb-like, the second noun-like: (a) A gerund contains (at least) a verb stem and the suffix -ing.(b) A gerund has one of the functions that are characteristic of nounsor rather, . . . a gerund heads a phrase with one of the functions that are characteristic of NPs . . .. The combination of verb-like and noun-like properties given in (a) and (b) underlies the traditional characterisation of gerunds as verbal nouns. Note, however, that this latter term, verbal noun, implies that greater weight is attached to (b) than to (a): a verbal noun is primarily a kind of noun, not a kind of verb.  (Rodney D. Huddleston, Introduction to the Grammar of English. Cambridge University Press, 1984) Possession and Verbal Nouns You are familiar with gerund clauses as in this sentence: 30a We watched Mark winning the race. Compare this sentence: 30b We applauded Marks winning of the race. 30b contains a verbal noun, formed like the gerund by adding -ing to the verb but differing from the gerund in the kind of construction it appears in: the subject of the verbal noun is typically possessive and the object of the verbal noun is preceded by of, as in the example. All verbs form a gerund by adding -ing. . . .The next group of sentences contains verbal noun clauses in subject and object positions. As the examples show, when the verb requires a preposition before an object, the verbal noun keeps that preposition but if the verb does not have a preposition, the verbal noun inserts of. 31 I enjoyed our conversation. (We conversed.)32 Your response to that question was brilliant. (You responded to that question.)33 The companys employment of many people has added to our local economy. (The company employs many people.)34 The president will soon announce her selection of a new cabinet officer. (The president selects a new cabinet officer.) If the verb has an overt subject, that subject becomes a possessive form before a verbal noun, as shown. If there is no overt subject, the verbal noun is preceded by the.​  (Charles W. Kreidler, Introducing English Semantics, 2nd ed. Routledge, 2014) Also Known As: -ing noun

Saturday, February 22, 2020

Population Coursework Example | Topics and Well Written Essays - 250 words

Population - Coursework Example Family planning programs have been increased in the 80’s with the help of the state governments. The Indian government focused more on rural areas to control the population through primary health centers. Family planning programs such as All-India Hospitals Post-partum Program at district- and sub district-level hospitals, reorganization of primary health care facilities in urban slum areas, reservation of hospital beds for tubal ligature operations, re-modeling of intrauterine device (IUD) rooms in rural family welfare centers attached to primary health care facilities, were included in the seventh â€Å"Five Year Plan† of the Indian government. â€Å"Another important family planning program is the Project for Community Action in Family Planning. Located in Karnataka, the project operates in 154 project villages and 255 control On the other hand, the Chinese traditionally prefer early marriage, early child-bearing, and large families. â€Å"Chinas current family planning policy was made to meet the needs of a special period. At present, the Chinese Family Planning Policy guidelines are as follows: 1. Controlling the rapid population growth and reducing birth defects.2. Late marriages, later births, and fewer babies; couples are encouraged to have only one child. In rural areas, the birth of a second child should be spaced 4-5 years from the first† (Li Wei-xiong) Just like India, China also has started implement family planning measures in the 1960’s onwards. China has adopted the strategies like late marriage, fewer births, and spacing of births to control the population. Fewer births were advocated - one is good, two are acceptable and three are too many. â€Å"In the early 1980s, central government advocated one child per family in urban areas. For rural area couples, one child is impractical, which causes difficulties; therefore, couples are encouraged to have a second child after a gap of around 4 years† (Li Wei-xiong).

Thursday, February 6, 2020

Speech Presentation on Research Paper on Audition Memoir by Barbara or

On Research Paper on Audition Memoir by Barbara Walters - Speech or Presentation Example Journalism and media students will do the same, and predictably, all students will prefer to be like the US top interviewer and TV personnel, Barbara Walters. Barbara, in her memoir, outlines with a lot of lucidity, the stages she went through before making it to success. She talks of her inspirations, efforts, as well as the challenges she faced on her way to success. I will discuss, in brief but succinct manner, these three aspects present in the memoir. Just like several other successful professionals, Barbara Walters has led an extraordinary life. She has undergone what most motivational speakers would give as examples of success challenges. She talks of her father, Lou Walters, who is the owner of most of the nightclubs, the main one being the popular Latin Quarter Nightclub. She describes her father as a man who never bothered about risk taking. His risk taking lifestyle made Barbara aware of challenges or the difficulties that comes in when an individual makes a decision to ta ke great risks. Analyzed, Barbara's consistency amidst all the challenges came as a result of her father whom she treated as a role model. Her father left her with a Daddy thing with her: susceptibility to older, sometimes men who are already married. Her popular story of a long and secret affair with the then Massachusetts senator, Edward W. Brook is one of the first auditions that hit the tabloids (Oppenheimer 87). Her struggle and fights to maintain and survive in relationships and several others provided a fundamental background for her to move on and manage her carrier amidst challenges arising from the internal and external forces. The audition makes it clear that Ms. Walters is very careful and keen to keep in touch with many of the people whom others who had enough evidence said killed her lovely parents. She will not hesitate in case Lyle Menendez could give her chance to interview at the prison. She will also do the same if O.J. Simpson confesses (Wonder 57). Besides, the most challenging part of her career is one of the interviews she carried out with the killer to John Lennon. The interview, which did not do any good to Mark David Chapman, was a heavily protected one. It is always very common for people to have and control their emotions. However, there are levels when it becomes a hard nut to crack, for an individual, to continue holding and controlling his or her emotions. Imagine yourself talking face to face with your father or mother’s killer. What will you do? Will you be armed and make a perfect revenge? Will you be confident all through the interview? That is what Barbara went through. She managed to hold a successful interview with the killers of her father (Walters 478). Arguably, she is more than any other woman from any part of the world who claims courage and self-control within herself. Barbara is also an epitome of forgiveness. She is ready to let go any form of enmity between herself with anyone. Her forgiveness nature and re adiness to take things the way they were provided a good foundation for her success as a journalist. Journalism is one of the careers that rely a lot on the feedback given by the audience. As a journalist, Barbara knew quite well that, without certain qualities, she would not make it to the level where she is actually at as we talk today. In addition to the mentioned challenges, Barbara

Tuesday, January 28, 2020

Participative Management Essay Example for Free

Participative Management Essay In the corporate world, management style has shifted from scientific management to participatory management. While scientific principles of management underlines communication, leadership and participation , participatory management is anchored on the need for quality management, good relationship with the workers, building teams and integrated organizational structures. Research has shown that the following benefits can be accrued from participatory management. Firstly, it can result to the decline in absenteeism and turnover while enhancing attraction and retention of workers since they have a feeling of ownership in the organization. It also promotes effective and efficient conveyance of information between the management and the employee at all levels in the organization. (Yeatts, Hyten, 1998, p. 16). Elsewhere, it makes everyone to feel a stake order in the decision making process. Additionally, it reduces the cases of internal disagreements and wrangles since the workers interact without suspicion and consider each other a brother/sister. Participative management helps to widen the scope of skills of the staff and enhances innovations and designing of efficient ways and procedures for tasks. Finally, it motivates and gives job satisfaction to the workers ((Yeatts, Hyten, 1998, p. 29). On the other hand, participatory management has some demerits that have been evident in organizations which have implemented it. To begin with, most employees do not accept the responsibility of making decision for the organizations and instead they like being told what to do. At the same time, some of the workers are illiterate and not versed with the tasks of the organization hence they require training. Others demand pay if included in decision making. It requires the participation of many people thus making decision making to go slow resulting to inefficiency (Yeatts, Hyten, 1998, p. 37). In conclusion therefore, participatory management is of great benefit to both private and public sectors. It is the best for the newly founded organizations towards struggle for their survival through competitive advantages.

Monday, January 20, 2020

The Critical Philosophy of Immanuel Kant Essay -- Kant Philosophical E

The Critical Philosophy of Immanuel Kant Criticism is Kant's original achievement; it identifies him as one of the greatest thinkers of mankind and as one of the most influential authors in contemporary philosophy. But it is important to understand what Kant means by'criticism', or 'critique'. In a general sense the term refers to a general cultivation of reason 'by way of the secure path of science' (Bxxx). More particularly, its use is not negative, but positive, a fact that finds expression in the famous expression, 'I have therefore found it necessary to deny knowledge to make room for faith' (Bxxx). Correspondingly, its negative use consists in not allowing one's self to 'venture with speculative reason beyond the limits of experience' (Bxxiv). Thus, criticism removes the decisive hindrance that threatens to supplant or even destroy the 'absolutely necessary practical employment of pure reason..in which it {pure reason} inevitably goes beyond the limits of sensibility' (Bxxv). Accordingly, the critique guarantees a sec ure path for science by confining speculative reason and by giving practical reason the complete use of its rights: rights that thus far had not been recognised. Place in the History of Ideas Kant, being confronted with the two extremes of rationalism and empiricism, set for himself the task of creating a synthesis of the two. As he saw it, rationalism operates in the sphere of innate ideas, with their analytical and therefore aprioristic ideas; this necessity, however, is not based on experience and consequently does not apply to reality itself. On the other hand empiricism starts completely from experience and thus (it seems) from reality, but it arrives only at a posteriori and therefore synthetic... ... conceal, as it must do for Kant. Again the formal objects of the soul's faculties in Aquinas corresponds to Kant's forms; thus knowledge through categories is not restricted to that which is 'for Man' but opens up to that which is 'in itself'. Finally, the absoluteness of Kant's moral imperative also receives its foundation in being, and thus theory and practice are brought into harmony. Bibliography: Balterson, D. The Philosophy of Immanuel Kant Toronto, 1984 Jewson, M. Kant and the Critique of Pure Reason Rome, 1986 Kant, I. Critique of Pure Reason N.K. Smith tr London, 1929 McConnor, T. The Philosophy of the Enlightenment London, 1989 Tonderson, P. Immanuel Kant: The Critique of Of Pure Reason New York, 1987 Wallis, H. The Thought of Immanuel Kant New York, 1955 O Neill, P., SJ, Kant and Aquinas: A Comparative Study, Rome, 1967

Sunday, January 12, 2020

Hiring Based on Body Art Essay

Why do some employers ban tattoos while other doesn’t mind them? If a person is trying to get a position that interacts with the public or with people from other companies, those other people could be judgmental about tattoos that are visible outside the clothes. There’s probably a variety of reasons but I think a common one is that some companies feel that their employees project their company image and they’d like some say in the image that they have. This is obviously truer when the employees are dealing with the public. Now in some industries, the company image of employees having tattoos is benefit, a but in others, especially in certain more conservative markets, tattoos are viewed as a blemish on the image. Keep in mind, too, that some companies pay marketing and PR firms quite a lot of money to develop and reinforce the chosen image for the company and with those companies, it’s an important thing that they want to project and they want to protect it. Employers tend to cater to their customers. If their customers are more conservative, they probably won’t want to deal with a tattooed and pierced salesperson/clerk, and they may ask someone to remove their piercings and cover their tattoos with long sleeved clothing, for instance. Some employers don’t care, it’s the quality of the person and his/her work that matters. As long as you dress safely (i. e. , sturdy shoes if you’re working around heavy machinery and pull long hair back if you’re around moving equipment) it doesn’t matter. And some employers – those who are trendy and catering to a younger and more edgy crowd may encourage it Because some of us think tattoos are a sign of less than upstanding type of person. Some don’t want to have their customers think that the business is not upstanding, and having employees with tattoos will make their business look bad. I personally associate tattoos with drug use, as many who use drug cover the marks with tattoos, and therefore would not really like to have food served to me by a tattooed server, out of fear of disease associated with intervenes drug use. Tattoos are not a civil right. A company has a right to control the dress, hairstyles, and overall appearance of their employees. A company probably wouldn’t ban a tattoo, but if someone has â€Å"Evil Satan† on their forehead that is probably not going to go over in a job interview!! Because for certain job like those higher up it’s not healthy. Say you’re in the doctor’s office && your doctor has tattoos all over even on his face†¦ would you think he knew what he was doing. To me they give off a bad image in the work place†¦ I love tats don’t get me wrong but getting them in ridicules places seem unprofessional. Sure it doesn’t affect your ability of how you do the job but other pals opinions would not get you any high up job nor business. Should it be illegal to allow tattoos to be a factor at all in the hiring process? I think it should be frowned upon, but not illegal. If you have a company and you have people representing you, then you can choose what kind of image those people have. There’s a lot of stigma related with tattoos culturally (whether founded or unfounded isn’t the point), and if there’s an industry or position where that stigma could affect business, then that’s the boss’s decision. It’s not like people who’ve gotten tattoos didn’t know that it might be an issue later on, you should get them where you can cover them up. They make people take piercings out to work (some little old lady at the supermarket may be offended by a septum piercing etc. ). The issue isn’t whether it should be illegal to not hire because of tattoos, it’s that we should all just get over it as a society. Depends †¦ do they have an Hate Kill tattoo across their knuckles, an tattoo of an Nazi flag on the forehead, or an naked men/women on their skin? Any place where they work at is an professional place. So thus they need to look professional and keep bringing back people. If it’s a very beautiful rtistic tattoo I would allow it, or if it’s a tattoo that means a lot to them, again I would allow it. (What I mean by allowing it is exposing it) As long as its tasteful or able to keep the tattoo hidden. In some jobs I think it should be illegal.. Like when a grocery store won’t hire someone with visible tattoos or piercings, that’s ridiculous. A tattoo doesn’t make you look any l ess presentable in that situation. (I used to have to cover mine up!! ) But for other jobs, where being presentable and demanding respect (a lawyer, a judge, a cop, maybe a doctor†¦ I think it is fine that tattoos are a factor. I wouldn’t want my attorney to have tattoos all over their arms. Yes, many businesses will allow one that can’t be seen, many feel it is not acceptable in the work place. Many do not allow nose piercings to worn at work along with chin, and lip. It is their business and if they feel it makes a bad presentation or statement about employees that should be there choice! No. It’s up to the employer. They don’t have to hire you if you have a tattoo and they shouldn’t be forced to do so. Same as a smoker, drinker, etc. I’m talking private sector now. I’m sure there are some politicians working on government requirements to have a quota of at least 10% people with tattoos. nope. There are only a few illegal categories for discrimination such as sex, age over 40, race, etc. tats are way down the line from those. I have ink but it is on my biceps & hidden most of the time. I know people with full sleeves, skull & even facial tats. One man’s head is mostly green. They knew before they did it that they were making a life decision. Absolutely not! For one thing, having a tat is a risky behavior — one that many employers may not want in an employee. Another is that many people who buy goods think that tats where you can see them is tacky, and may shop elsewhere. No one is ‘entitled’ to work at a place where their personal looks or behavior is to the detriment of the business Is It Legal for Employers to reject job-seekers because they have piercings or tattoos? legal? YES, unless†¦Ã¢â‚¬ ¦. the tattoos/piercings are related to a bona-fide religion and/or ethnicity and the employment decision was made based on that religion/ethnicity. this is a grey area that the EEOC can assist in but generally it is legal for an employer to have such a policy EDIT: This is taken from the EEOC website and the accommodation for tattoos and piercings COULD fall under this†¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦. â€Å"Employers must reasonably accommodate employees’ sincerely held religious practices unless doing so would impose an undue hardship on the employer. A reasonable religious accommodation is any adjustment to the work environment that will allow the employee to practice his religion. An employer might accommodate an employee’s religious beliefs or practices by allowing: flexible scheduling, voluntary substitutions or swaps, job reassignments and lateral transfers, Fair or not, it’s life. There are laws about bias for race/gender/religion but nothing about appearance of non-naturally occurring features. Certainly employers can reject an applicant for the reason of appearance – perhaps their customer base would not respond appropriately to piercings or tattoos or unusual hair color. I’m sure there are some positions where it would not be a problem, but I can’t see those being assets in a law firm or accounting office. Some places prohibit visible piercings and tattoos (schools for example). Strictly legal, piercings/tattoos are NOT set out as a special category of people. In Federal discrimination laws, those categories are sex, age, race, nationality, ethnic origin, religion, disability, marital or military status. So, since Federal law has not made piercings/tattoos a distinct discrimination basis or category, it would not be illegal under Federal discrimination law to reject an employee due to this. State laws usually follow the same basis on discrimination as the Federal law with few exceptions. So unless you could link piercings/tattoos to an existing discrimination base, fair or not, that is a reasonable reason to reject a person. Employers look at a person’s ability to do the job, and they look at safety issues. For example a person who has only one arm may be rejected for a job where he must lift a certain poundage and throw heavy ropes, such as a long shore man. The person with one arm may feel that is unfair, but if he cannot do the job or must rely on other workers to do his work – the rejection is legal. A person with a piercing may have the potential of a safety problem in a fast moving assembly line where people are not even allowed to wear wedding rings. EDIT: for those who do not understand the law and how discrimination may be perceived this is directly from the EEOC, tattoos fall under the same guidelines as a dress code†¦ so there are instances where not hiring just due to the tattoos COULD be seen as discrimination and could cause the employer problems if nothing more than having to defend their reasoning†¦Ã¢â‚¬ ¦ â€Å"While an employer may require all workers to follow a uniform dress code even if the dress code conflicts with some workers’ ethnic beliefs or practices, a dress code must not treat some employees less favorably because of their national origin.

Saturday, January 4, 2020

Customer relationships marketing Essay - 2011 Words

Literature Review The Evolving Sales and Marketing Landscape Marketing and business development professionals are confronting a rapidly different and changing business landscape. The traditional business model that was once the standard is now being transformed due to technology drivers that make advanced marketing and sales capabilities possible. The business model of yesterday supported mass marketing, mass production, and standardized cookie-cutter products and services. Enterprises will have fall behind the competition if they continue to rely and operate on this substandard model. Today, companies are re-engineering their operations and investing in enhanced IT infrastructures, which enable them to provide customized, personalized,†¦show more content†¦The company then has the opportunity to segment and analyze this data in order to learn more about that particular customer shopping habits. An analysis can then be performed to determine why this person did not make a pu rchase as well as what can be done differently to persuade this person to buy their product. The company can now position the four Ps of marketing: product, price, promotion, and place to better serve this customer. This process the company has taken unlitmately succeeds in developing a relationship with the customer. The company now knows more about what the customers preferences are and how to offer them. Consequently, the customer has a vested interest in the relationship as well, and is more likely to conduct business with that company in the future. The Shift to Relationship Marketing Though many of todays marketing practices have evolved due to increasing technology, the marketing environment still centers around the four Ps of marketing described above. However, in order to remain competitive, companies must create a unique set of those four Ps which appeal to each individual customer and sets them apart from their competitors. Target marketing is no longer an efficient use o f marketing efforts because a great deal of resources can be lost to uninterested individuals while in the process of trying to capture potential customers. Because of the potential loss of resources, there is now a movement away from targetingShow MoreRelatedCustomer Relationship Marketing1911 Words   |  8 PagesDelivering Customer Value – Customer Relationship Marketing Introduction In the past few decades Customer relationship was none existence with business organization making no effort to build relationships with its customers. But since then strong competition has forced business to form long lasting relationships with its customers, if it needs to stay in business. The term Customer Relationship Marketing first emerged during the 1990’s. It was made possible due to the advancement in IT andRead MoreMarketing: Customer Relationship Management1450 Words   |  6 Pages MARKETING DEPARTMENT Some Scholars like John Pestrof regard R M as â€Å"old wine in a new bottle† while others regard it as a new approach representing a paradigm shift Discuss (30) Relationship Marketing can be defined as a strategy that is used by business organisation to learn more about customer’s mood and behaviours so as to develop stronger relationship with them. Peter Druker stated that the purpose of the business is to create customers and keep them. ToRead MoreCustomer Relationships And Value Of Marketing1782 Words   |  8 Pagescan build strong customer relationships and value through marketing, and the success of marketing relies on satisfying the customers’ wants and needs by providing them with the best price, product, or service. The American Marketing Association defines marketing as, â€Å"The activity, set of institutions, and processes for creating, communicating, delivering, and exchanging offerings that have value for customers, clients, partners, and society at large.† This exchange between customers and a businessRead MoreCustomer Relationship Marketing ( Crm )963 Words   |  4 PagesIntroduction Customer Relationship Marketing (CRM) is more focused on what happens after a customer is acquired. The goal is to develop a long-term customer relationship that benefits both the customer and the company. This summary will discuss the purpose of customer relationship marketing, the customer value versus the company value, strategies used to implement CRM, and review companies that have successfully implemented customer relationship marketing programs. Purpose of CRM Relationship marketingRead MoreMarketing, Sales, And Customer Relationship Strategies1854 Words   |  8 Pagesboard’s strengths are not in marketing and I will be recommending any changes to the strategy, as well as any marketing best practices recommendations, straight to the board. The board wants a framework that will enable rapid growth while developing strong and sustainable customer relationships, and I will help CSI to find and establish that framework. From what I understand, the board believes that creating sustainable business is a result of strong customer relationships and knowledge and that newRead MoreApple’s marketing relationship building with the target customers2754 Words   |  12 Pagesopportunities and challenges in marketing. Marketing is a social platform to provide chances for individuals and groups to obtain what they need and want through exchanging various products with others (Kotler, 1974).In the contemporary society, people can not live without marketing with others which is much more important to firms. This report tends to evaluate how Apple-one of the most innovative and creative companies builds marketing relationships with its target customers through brand building. WhatRead MoreDeveloping Customer Relationships Through Marketing Communications1530 Words   |  7 PagesCUSTOMER RELATIONSHIPS AND THEIR IMPACT ON THE ORGANISATION The first and more conventional approach is the transactional marketing, based on the single sales. In this case Innocent doesn’t have any contact with the customers more than the simple purchase. It occurs when the customer doesn’t want to undertake any long-term relationship, either because he doesn’t feel tied with the brand values or for his sporadic purchase behaviour. In this situation, the customer is more focused on the productRead MoreAn Evaluation on the Customer Relationship Management (Crm) Service Marketing (Sm) with Special Reference to Emirates Airline†30204 Words   |  121 PagesDISSERTATION â€Å"AN EVALUATION ON THE CUSTOMER RELATIONSHIP MANAGEMENT (CRM) amp; SERVICE MARKETING (SM) WITH SPECIAL REFERENCE TO EMIRATES AIRLINE† March 8, 2010 By: YASIR ALI 0811866996244 Dissertation submitted In the partial fulfillment of the requirement For the degree of MASTER OF BUSINESS ADMINISTRATION (FINANCE) UNIVERSITY OF WALES, UK. March 2010 Submitted by: YASIR ALI, UNIVERSITY ID: 0811866996244 Dissertation Declaration Form DECLARATION ThisRead MoreCustomer Service and Relationship Marketing3994 Words   |  16 PagesCustomer Service Customer service is an art and a science and it is something that many firms do not do well, let alone perfect. Excellent customer service is defined by being pleasant with the customer and providing them with assistance regarding just about anything and everything that they require and need relative to the service or good that they are purchasing. A customer is any buyer or even potential buyer of the good or service being and the customers need and/or expect that the good or serviceRead MoreMarketing And Customer Relationship Management Essay6883 Words   |  28 PagesMarketing and Customer Relationship Management UNIT -2950 Task -1 Introduction: They are running their thousands throughout the whole world how the McDonald s restaurant outlets. According to the different countries have different mission types and vision statement. Case study initially gave a brief introduction of the McDonald s and then they discuss their strategic plans according to different countries. Dick and Mac McDonald in early 1940, it is the largest fast food restaurant chain in